JetSuite, with its headquarters in Irvine, California, provides charter services on its wholly owned or leased aircraft. JetSuite is a 7-year-old company founded in 2006 by Alex Wilcox (who also founded the discount airline JetBlue) and Keith Rabin, and the company was purchased by David Neeleman and Acadian Woods Partners LLC in 2010. Although founded in 2006, their first flight was not until 2009.
JetSuite’s initial fleet plan was to use the all-new (4 passengers) Phenom 100 aircraft manufactured by Embraer of Brazil. The Phenom 100 is one of the most advanced and efficient aircraft in its class. Due to the popularity of the JetSuite program and the need for larger and longer-range aircraft, they began adding the JetSuite Edition Cessna CJ3 aircraft (6 passengers plus a smaller sideways-facing 7th seat) in 2012. JetSuite’s current fleet consists of 15 Phenom 100s and 5 JetSuite Edition CJ3s, and all are equipped with free WiFi. The Phenom 100s are used mainly west of the Mississippi and the CJs are used mainly east of the Mississippi.
JetSuite offers a hybrid program which is called a membership program; however, you do not need to be a member to take advantage of their flight services. The membership program provides 4 pricing levels with the following deposits: $50,000, $100,000, $200,000 and $400,000. Prices per “planned” flight hour start at $3,200 for the Phenom 100 and $3,950 for the CJ3, and the price decreases as the membership level deposit increases. Those at the $400,000 membership level pay $2,900 for the Phenom and $3,650 for the CJ3. Non-members pay higher hourly rates than members, and members receive priority rights when booking trips. Each trip scheduled for members and non-members is quoted by their customer service group and locked in even if the flight is longer than anticipated. Additional charges may be added to the flight charges for use of non-preferred FBOs, requested departure time slides, and changes to an itinerary outside of certain time frames.
Along with the membership program, JetSuite offers occasional discount flights to and from specific airports on specific dates - these special offers are called SuiteDeals. These SuiteDeals are priced per trip and can cost as little as $499.
JetSuite uses ARG/US (Aviation Research Group/United States), a world leader in aviation safety research, as their independent, third party evaluator to verify compliance of all flights to ensure passenger safety. JetSuite has received an ARG/US Platinum rating. The Platinum rating is recognized as one of the highest in relation to operational practices and flight safety standards, and it is the highest-level safety audit rating in private aviation. All JetSuite flights are flown with two pilots, and all pilots are captain rated, attend CAE Simuflight annually for simulator training, and average 8,000 flight hours of experience.
JetSuite offers their customers pet-friendly flights, ground transportation (if needed, but at additional cost), and benefits from luxury partner Singapore Airlines.