Sentient Jet, based in Braintree, MA, is a charter broker, meaning that they do not own their fleet; third-party charter operators supply the pilots and aircraft that Sentient offers. Sentient Jet is a 13-year-old company founded in 1999, and it is owned by Directional Aviation Capital. Directional Aviation owns various aviation enterprises nationwide, including Flight Options - a fractional aircraft program considered the number 3 program in North America.
Sentient Jet offers two main programs: On-Demand (ad hoc) charter and 25-hour jet cards. Actually, with the variations offered under their jet card program, you could say they have 4 jet card programs: Light Select, Light Preferred, Mid Select, and Mid Preferred.
Either of the Select or Preferred for Light or Mid provides the card holder with options to upgrade to super-mid and large cabin aircraft at preset prices on a trip-by-trip basis, but some restrictions apply. Upgrading does not impact the number of hours available for the card but does deplete the amount prepaid faster and consequently does reduce the hours available unless additional amounts are paid. The per hour rates for either card option are locked in for a twelve-month period after Sentient’s receipt of the initial card payment and signed contract. Flight time minimums are 1 hour for the light and mid cabin aircraft and 2 hours for the super-mid and heavy cabin aircraft. These minimums are after Sentient’s mandatory .2-hour addition per segment flown.
The main differences between the card programs are the size and age of the aircraft. The Preferred cards guarantee aircraft that were manufactured no earlier than 2000, and the Select programs offer aircraft manufactured in 1999 or earlier. Then you have the choice of light or mid-size cabin aircraft. Light Select options include aircraft manufactured by Cessna, Learjet and Hawker Beechcraft, featuring the venerable workhorses Cessna Citation V and V Ultra models. The Light Preferred aircraft consist of the same manufacturers, but cover newer variants. When you move to the mid-size cabin aircraft, the Select group adds Israel Aircraft Industries (IAI) to the aforementioned manufacturers, and the Preferred group adds Gulfstream. On the charter side, aircraft from turbo props to heavy from many manufacturers are available.
All of the services Sentient Jet offers are available 24/7/365 with worldwide coverage, and they can be reached either by phone or electronically. In addition, Sentient has established a comprehensive and unique 9-Point Safety Program developed by some of the most senior aviation experts in the world. In an industry that demands high standards, this 9-Point Safety Program monitors and mandates both internal Sentient activities as well as those of the operators participating in the charter and card programs.
As with other aviation service providers, Sentient offers their customers ground transportation (if needed), special catering, and benefits from partners such as world-class resorts, hotels, sports organizations, special events and more.